FAQ
Greetings All,
I hope this helps with questions you may have prior to booking.
Q&A
Q: What does the quote include?
A: Everything listed in the Standard Taco Menu.
Q:Do you provide togo containers?
A: No, We ask you to provide your own.
Q: Can client add someday extra service time?
A: In most cases yes, but depending on crew's schedule.
Q: Are your tortillas gluten-free?
A: Yes the corn is, but not the flour.
Q: Do you provide Hala Meat?
A: Yes.
Q: Do you provide drop off's
A: Yes.
Q: How much space do you need?
A: 10x15 will be good.
Q: Do you need electricity?
A: No.
Q: Do you provide tables for entire party?
A: No, only for our setup.
Q: Do you need or require drive way parking?
A: We ask to park as close as possible, due to set up and take down.
Q: How many guest can you accommodate?
A: 1000 Guest (Must book as soon as possible) for crew availability.
Q: Is there a travel fee?
A: Yes, if the event is outside of the San Jose area. fee is depending on event location.
Q: Do you bring extra meat just in case?
A: No, We bring enough based off headcount agreement.
Q: Do you take cash or check?
A: Personal events (No) only Venmo, Zelle and Credit Card. Corporate events (Yes)
Q: When do we pay the final balance?
A: When crew arrives. to eliminate end of event delay.
Q: What happens if my guests are late?
A: Unfortunately we have to honor invoice agreement time frame.
Q: Do we keep leftovers?
A: Yes, Absolutely.
Q: Do you offer taste testings?
A: We offer Talavera Taco Box (View Website for details)
Q: Can you cook food we buy that's not on the invoice?
A: Unfortunately that's an extra service cost, depending on the items. in most cases (No)
Q: How far in advance do I need to book?
A: As soon as you have a date, for Saturdays and Sundays. 1.5 months in advance. Deposit recommended to secure your date. We are a first come first serve establishment. Weekday events we are very flexible. We need 24hr notice.
Q: Is the meat cooked fresh onsite ?
A: Absolutely Always.
Q: When do you need a final headcount?
A: 1 Week prior to event date.
Q: Are you licensed and insured?
A: Yes, We can provide a COI ( Certificate of Insurance) if required.
Q: Any of the meats spicy?
A: No. Just well marinated.
Q: What happens if it rains?
A: We show up rain or shine.
Q: Is the set up (Display Decor) just like what's promoted online in the pictures?
A: Yes, we love to showcase. decor with greenery is part of the set up every event.
Q: What if we want more BEEF than other meats?
A: The price for BEEF is more expensive, price quote will increase.
Q: Do you guys provide canopies?
A: Yes, Every crew is equipped with 2 in the vehicle.
Post Event Questions and Concerns :
Q: We ran out of one meat fast
A: We see a lot of times certain meats may be more popular than other ones with different families . We bring the right amount of meat for the event divided by 3 (Asada, Pollo, Al Pastor) if one of the three is more popular with your family, that may be the first one to go quickly.