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FAQ

Greetings All, 

I hope this helps with questions you may have prior to booking.

Q&A

Q: What does the quote include?

A: Everything listed in the Standard Taco Menu.

Q:Do you provide togo containers?

A: No, We ask you to provide your own.

Q: Can client add someday extra service time?

A: In most cases yes, but depending on crew's schedule.

Q: Are your tortillas gluten-free?

A: Yes the corn is, but not the flour.

Q: Do you provide Hala Meat?

A: Yes.

Q: Do you provide drop off's

A: Yes.

Q: How much space do you need?

A: 10x15 will be good.

Q: Do you need electricity?

A: No.

Q: Do you provide tables for entire party?

A: No, only for our setup.

Q: Do you need or require drive way parking?

A: We ask to park as close as possible, due to set up and take down.

Q: How many guest can  you accommodate?

A: 1000 Guest (Must book as soon as possible) for crew availability.

Q: Is there a travel fee?

A: Yes, if the event is outside of the San Jose area. fee is depending on event location.

Q: Do you bring extra meat just in case?

A: No, We bring enough based off headcount agreement.

Q: Do you take cash or check?

A: Personal events (No) only Venmo, Zelle and Credit Card. Corporate events (Yes)

Q: When do we pay the final balance?

A: When crew arrives. to eliminate end of event delay.

Q: What happens if my guests are late?

A: Unfortunately we have to honor invoice agreement time frame.

Q: Do we keep leftovers?

A: Yes, Absolutely.

Q: Do you offer taste testings?

A: We offer Talavera Taco Box (View Website for details)

Q: Can you cook food we buy that's not on the invoice?

A: Unfortunately that's an extra service cost, depending on the items. in most cases (No)

Q: How far in advance do I need to book?

A: As soon as you have a date, for Saturdays and Sundays. 1.5 months in advance. Deposit recommended to secure your date. We are a first come first serve establishment. Weekday events we are very flexible. We need 24hr notice.

Q: Is the meat cooked fresh onsite ?

A: Absolutely Always.

Q: When do you need a final headcount?

A: 1 Week prior to event date.

Q: Are you licensed and insured?

A: Yes, We can provide a COI ( Certificate of Insurance) if required.

Q: Any of the meats spicy?

A: No. Just well marinated.

Q: What happens if it rains?

A: We show up rain or shine.

Q: Is the set up (Display Decor) just like what's promoted online in the pictures?

A: Yes, we love to showcase. decor with greenery is part of the set up every event.

Q: What if we want more BEEF than other meats?

A: The price for BEEF is more expensive, price quote will increase.

Q: Do you guys provide canopies?

A: Yes, Every crew is equipped with 2 in the vehicle.

Post Event Questions and Concerns : 

Q: We ran out of one meat fast

A: We see a lot of times certain meats may be more popular than other ones with different families . We bring the right amount of meat for the event divided by 3 (Asada, Pollo, Al Pastor) if one of the three is more popular with your family, that may be the first one to go quickly.

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